Frequently asked questions


FAQ

How do I place an order?
We strive to sell only the best teas at The Big Tea Co. Add our whole leaf healthy teas to your cart and go through the checkout process. If you have any questions, please send us an email at thebigteaco@gmail.com, and we'll answer right away. Let us know if you have a special order in mind, and we'll do our best to accommodate.
Payment and Shipping

We accept Visa, Mastercard, AmEx, and Discover. We'll make every effort to ship the same day.

Secure Ordering & Payment Options

Your payments are secure through Square, Stripe, and PayPal. We do not share or store credit card information.​

Returns & Refunds

If you have any problems with your order, please contact us, and we will make the order right if, for some reason, it is incorrect. We want you to be perfectly happy with your order.

The Big Tea Co.
The Big Tea Co.
The Big Tea Co.

Welcome to The Big Tea Co.

We handcraft loose leaf tea blends, sourcing only fair trade and mostly organic leaves to bring you pure, vibrant flavors.

A close-up of colorful loose leaf tea blends spilling from a rustic wooden scoop.
A close-up of colorful loose leaf tea blends spilling from a rustic wooden scoop.
Our Promise

🫖 Our Tea Story

Our company name, The Big Tea Co., is inspired by a long-running family joke. My sister, Terri, and I always ask for the biggest tea offered, even at a fast-food drive-thru. Our young nephews would make a "Big T" sign with their arms, which always gave us a good laugh. Our love for tea began with the instant tea our Mom used to make when we were growing up.

Since then, Terri and I have sampled and researched wide varieties, developing a growing desire to offer consumers a quality, refreshing product that also offers many possible health benefits at an affordable price.

We are committed to creating the highest quality and best-tasting teas and tea blends for our customers. Every blend is carefully crafted to highlight natural tastes, supporting fair trade farmers and organic practices.

Bonnie Burgess, Co-Owner, The Big Tea Co.

Our Teas

Handcrafted blends, vibrant leaves, fair trade roots.

Close-up of colorful loose leaf tea blend with dried flowers and herbs.
Close-up of colorful loose leaf tea blend with dried flowers and herbs.
Artisan carefully mixing fresh organic tea leaves by hand.
Artisan carefully mixing fresh organic tea leaves by hand.
Fair trade tea farmers harvesting leaves in lush green fields.
Fair trade tea farmers harvesting leaves in lush green fields.
Brightly packaged tea tins arranged on a rustic wooden table.
Brightly packaged tea tins arranged on a rustic wooden table.